Are you considering purchasing Sheer Cover but have a few questions before you do? Or are you already one of our Sheer Cover Girls and have a customer relations question? Email me your thoughts at leeza@leezagibbons.com or check out some of our frequently asked questions below:
Q: How is Sheer Cover® Mineral Foundation SPF 15 different?
A: Sheer Cover® is so light you can't even feel it on your skin. Yet it gives you exceptional coverage and a sheer finish that ordinary makeup cannot always provide. The natural minerals adhere to the skin, so you need very little to cover imperfections. The mineral pigments blend with your own skin to give you a natural, flawless look. Sheer Cover Mineral Makeup goes beyond covering up flaws—it’s makeup that’s actually good for your skin!
Sheer Cover's patent-pending Mineral Foundation SPF 15 benefits include:
• Helps protect skin from oxidative stress and future damage with age-defying Green Rooibos Tea.
• Helps defend your skin from the visible signs of premature aging with SPF 15 protection.
• Deflects light from flaws with Mica to minimize the look of fine lines, pores and other imperfections.
• Contains 100% pure minerals from the earth that feel lightweight and look totally natural.
• Contains NO preservatives, chemical dyes, fragrance, silicones, or talc.
• Gives skin a natural luminosity that stays true all day.
• Is perfect for all ages and skin types.
• Offers adjustable coverage so you can use as much or as little as you want.
• Provides complete coverage in just one step by incorporating both Foundation and Finishing Powder in one.
• Soothes and calms irritations with Zinc Oxide.
• Won’t settle into fine lines & wrinkles.
• Is formulated with our “True shade technology” to ensure that the powders blend in with your skin tone for a perfect color match.
• Is sweat-proof so you can even wear it when you work out.
Q: How can Sheer Cover® provide so much coverage without looking thick and cakey?
A: Ordinary foundations may be so thick that they look like a mask, or so thin that you have to apply layer after layer. They coat the skin like a layer of icing, and they can wear off or be absorbed into the skin to fill pores and fine lines. The natural minerals in Sheer Cover lay on the skin lightly, in an overlapping fashion to provide complete coverage. Mica, one of the minerals in Sheer Cover, reflects light to give your skin a natural, luminous look. Instead of looking like you're hiding something, Sheer Cover makes it look like you have nothing to hide.
Q: Does Sheer Cover test on animals?
A: No. Sheer Cover finished products are not tested on animals.
Q: What other ingredients are in Sheer Cover® Mineral Foundation SPF 15?
A: It's what's NOT in Sheer Cover Mineral Foundation SPF 15 that makes it great for your skin. The exclusive formulation contains no oil, no perfumes, no dyes and no talc.
Q: How do I know if my order has been shipped?
A: You will receive two e-mails after you have placed your order and provided us with a valid e-mail address. The first email confirms that your order has been received (your order confirmation number will be included); this e-mail should arrive within approximately 24 hours. The second confirms that your order has been successfully processed and is ready to ship (any tracking information will be included).
Q: What if an item I've ordered is out of stock?
A: Although we make every effort to maintain stock and satisfy our customers, occasionally we are out of certain items. If an item is temporarily out of stock, we'll e-mail you with a backorder notification, which tells when you can expect to receive the item. If we are permanently out of stock on an item that you've ordered, we will notify you. Any changes will be reflected in your order total and shipping confirmation. Please call (800) 506-6281 anytime with any questions about out-of-stock items.
Q: Can I return my Sheer Cover® products if I am not satisfied?
A: Sheer Cover is risk free for 60 full days-a benefit you won't find even in the finest department stores! If for any reason you are not absolutely delighted with Sheer Cover, simply follow the return instructions below and return your products within 60 days of receipt for a refund of the purchase price (less S&H) - even if the containers are empty!
Complete the back portion of your invoice form and include it in the package being returned. To guarantee your refund, we suggest shipping your returns via Certified Mail with a receipt of mail. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.
All returns and exchanges should be shipped to:
Sheer Cover
P.O. Box 10817
Des Moines, IA 50336-0817
Q: Are there other ways to place my order?
A: Yes. If you prefer not to order online, you may call us with your information at (800) 270-5533. If you are an active Sheer Cover customer and require additional products, please call Customer Service at (800) 506-6281.
Q: What is Create-A-Kit?
A: View or edit your current kit configuration. Customize and adjust which products you receive in your kit, choosing from our most popular products in the catalog. If you’d like to customize your kit with an item that is not available online, please call us at (800) 506-6281, and we will be able to assist you.
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